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99home or Openrent Which Online letting and Estate Agent Is better

If you’re looking to rent your property without using a high street letting agent or don’t want to pay a high commission to anyone deals in property lettings. You have a few names. Here, you will see the UK online rental market’s biggest hitters, 99home and OpenRent, against one another, so you can drill down into the finer details to see why 99home is better than Openrent.

99home or Openrent offers the same price for a basic DIY letting package but what service and support you get when you list your biggest asset? 99home is an online estate and, letting, management and property auction agent agent vs Openrent is only an online letting agent.

Let’s have a look at the services both companies are offering!

Property Listing:

99home markets properties on Rightmove, Zoopla, PrimeLocation whereas Openrent markets property only on Rightmove, Zoopla and Prime location.
99home and Openrent both allow landlords to list properties for free on their platform.

99home OpenRent

Best online property letting package:

99home has got more packages to suit all types of landlords such as the £49 Express package, £99 Standard package, £499 Silver package. £49 Express package is “Do It Yourself property letting package” which is ideal for those landlords who want to let their property directly. This package required some set of skills where a landlord has to perform all the activities such as photo, floorplanning, viewing, etc. OpenRent has got similar packages with almost some sort of price (£49) but missing massive services which are customer service, marketing, support times etc. 99home offers a single point of contact for all sorts of customers such as a landlord, tenants, etc.

99home OpenRent (data collected on 31st March 2020)
£49 Express package
Free Rental Valuation Property listing on Rightmove, Zoopla and PrimeLocation Viewing & Enquiry Organiser Contract Drafting & Digital Signing Deposit Registration First Month Rent Collection Free Tenant Referencing ( 1 x tenant) Single point of contact Dedicated customer service 24/7 services*
£49 Rent Now
Property listing on Rightmove, Zoopla, PrimeLocation Viewing & Enquiry Organiser Professional Tenancy Creation: Contract drafting & digital signing Deposit Registration Initial Rent Collection
£99 Standard package
All Express package
Unlimited referencing
No sale no fee option: No
Letting Services: No
Property Management Service: No
£499 Silver package
Standard package +
Distinctive 99Home "To Let" Board
Photography & 2D floor plan
Rent Standing Order Request Independent Inventory (up to 2 bed)
Rent Collection
Legal Assistance
Zoopla Premium Listing
Commercial Property: No
Free property listing: No
Tenant Referencing £20
Property Management Service: Start from just £45
Tenant Referencing £20
Rightmove Premium Listing: NA
Rightmove Featured Listing: NA
Hosted viewings service: From £300
Commercial Property: Yes, from just £99 letting and £199 sell service
Property sell services start from just £99
Rightmove Premium Listing: From just £75
Rightmove Featured Listing: From £70 - £240
Hosted viewings service: From £300

Best Customer Service, Support, and Reviews

Customer service is the backbone for any business. People say the best quality and service comes with only expensive products and services. Here, 99home and as well as OpenRent proved this wrong.

Both companies provide better service than lots of high street agents as well as hybrid/online estate agents.

Still, 99home is leading this front. 5/5 on the Trustpilot. 99home is undoubtedly the UK’s number one Online estate agent with a 5/5 trust rating on the Trustpilot as well as AllAgent. While OpenRent got a 4.5/5 trust score on Trustpilot and 3.5 / 5 on AllAgent.

99home OpenRent
1st in the UK 39th in the UK
In Property Rental Agency category open rent is in 39th position.

*(terms and condition apply)
** (Source:; data accurate as of 18/04/2020).
For the latest reviews data, please see and
Last updated: 18th April 2020

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