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99Home.co.uk is committed to providing a professional service to all their clients and customers. When something
goes wrong, we need you to tell us about it. This complaint or suggestion will help us to improve our
customer satisfaction standards.
If you have a complaint, please put it in writing, including as much detail as possible. The complaint should be addressed to Vijay Vashistha (The Office Manager) and it should be posted to our registered address or email on firstname.lastname@example.org. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
C/o Milford House 43-45 Milford Street,
Salisbury, Wiltshire, SP1 2BP Tel.: 01722 333 306,
Web. : www.tpos.co.uk
You will need to submit your complaint to The Property Ombudsman within 6 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review. Thank you for your patience and cooperation.
Registered Address of 99Home :99Home Ltd