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Refund Policy


If you cancel 99home services including add-on’s within 14 days of accepting our terms and conditions, we will refund the payment for the services you wish to cancel (i.e. Any addon’s or Listing). We will reimburse the payments within 12 working days after we’ve received your cancellation request.

99home.co.uk will charge £99 where a service or part service has been delivered, i.e. a 99home.co.uk For Sale/To Let board has been erected or Photos and Floor plans have been produced. If you are not happy with the level of service received by 99home.co.uk, please see our Complaints Procedure where we will investigate each complaint on a case by case basis.


£49 Express Package:

a. No refund if the property goes live on the major portals.


£99 Standard Package:

a. No refund if the vendor fails to provide ownership information
b. No refund if vendors AML check is failed.
c. No refund if the property goes live on the major portals.
d. 10% reduction in the refund if any third party voucher code is used.


£499 Combo & Silver Package:

a. No refund if photography, floor plan, “For sale” has been done and the vendor is liable to pay For Sale Board(if erected).
b. No Refund if the property went live on the major portals.


£999 High Street Package:

a. No refund if photography, floor plan has been done and the vendor is liable to pay For Sale Board(if erected).
b. No Refund if the property is live on the major portals.

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